Emotional Intelligence: One of the hottest words in Corporate America
By Perks |
The term, popularized by Daniel Goleman a Harvard-educated PhD in Psychology in his best seller Emotional Intelligence: Why it matter more than IQ, is a hot and relevant one to understand what’s needed to achieve success in today’s competitive global market.
Goleman defines Emotional Intelligence as “the capacity for recognizing our own feelings and those of others for motivating ourselves, and for managing emotions well in ourselves and in our relationships”.
But how is this concept important for managers and growing businesses?
Effective management of organizations and human resources is facing enormous challenges today. Organizations are downsizing and reengineering themselves to compete in the global market and stay alive. People are nervous and skeptical to trust each other. Today more than ever, getting closer to your employees and clients could be the real key to differentiate your business and achieve long-term success.
Some of the most important aspects of emotional intelligence for leaders to make effective decisions are: self-awareness, self-confidence, self-control, commitment and integrity, and the ability to listen, communicate, influence and accept change.
Managers who do not develop emotional intelligence have difficulty in building good relationships with peers, subordinates, superiors and clients. (Goleman).
Remember: Finding, hiring, training, retaining leaders and bringing new clients with high emotional intelligence is key for a healthy and stable growth of your business.